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FAQ

00

General Questions

  • How does payment work?

    We require 50% deposit before or upon signing the contract. The rest is paid upon the completion and submission of your project.

  • How far in advance should we make a booking?

    The sooner you book, the better. Our minimum advance notice for all bookings is 2 weeks.

  • How multiple projects and services are priced?

    If you are interested in multiple projects or a project that would run for a few days, please use our quote form to submit a bespoke request, and we will get back to you within one working day.

01

Videography

  • How much does it cost to film an event?

    Please, refer to our price list in the Services section. If you cannot find a package for your type of conference, please use our quote form to submit a bespoke request, and we will get back to you within one working day.

  • What is the quality of the final video?

    Our standard video resolution is 1080p at 30fps. However, on special requests we will be happy to film at resolution of up to 4k.

  • Can you stream the event online?

    Yes, we can do that, but please be informed this is not our main service.

  • Will I get full raw footage from the conference?

    If you would like to receive raw footage, please let us know when requesting a quote.

  • If I already have footage, can it be incorporated into the new video?

    Yes, if the resolution of your video matches that of our footage.

  • What is your video turnaround?

    It depends on a project. Please, contact us directly for more information.

  • Are you storing RAW files?

    Yes, we keep them for 2 months from the completion of you project.

  • How many changes can I make to the video?

    You can submit two rounds of corrections on a final video.

  • Can I have any music I want in my film?

    Yes, you can, but please be aware that we can use only licensed music for your video.

02

Photography

  • What is the cost of a day of shooting a conference?

    Please, refer to our price list in the Services section. If you cannot find a package for your type of conference, please use our quote form to submit a bespoke request, and we will get back to you within one working day.

  • What is the quality of your photos?

    Our standard photo resolution is 3000px on the long edge.

  • What is your turnaround time?

    It depends on length of conference and amount of photos to process.

  • Do you use a camera flash?

    Yes, but we try and avoid using it during speakers’ presentations.

03

Venue Light and Sound system

  • How much power will I need to fill my venue with sound?

    It depends on a number of attendees and size of the venue. We will need to arrange a visit before the conference to check the acoustics of the venue.

  • I have high-quality Hi-fi equipment. Could I use it?

    No, to guarantee the best quality we use only professional sound systems.

  • What do you need to know in order to create a quote for me?

    You can either choose one of three price plans in the Service section or fill in the quote form to receive a tailor-made quote.

  • Does my quote include delivery and installation?

    Yes, you won’t have to worry about that!

  • Can you provide light equipment?

    Yes, we can. Please contact us directly for more details